i4 Recruitment
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Recruitment Administrator

Job Title:             Recruitment Administrator - Customer Account Manager (No Sales Involved)

Sector:                 Recruitment Advertising / Resourcing Administration

Salary:                  Competitive + Bonus Scheme

Location:             Norwich, Norfolk (Hybrid - Home working)

Job Type:             Full Time, Permanent

About Us:

Serve Talent, part of the wider Serve Group, are a recruitment solutions company providing advertising Recruitment Process Outsourcing Services to clients all over the UK.

We facilitate job posting / Advertising on a network of leading job boards along with other fixed fee options.

The Opportunity:

This is a fantastically varied role within Recruitment Solutions that is focussed on admin sales support / account management Business Marketing and doesn’t involve sales.

This excellent administrative, client focused opportunity is ideal for a recent Graduate or somebody with a couple of years’ experience either as a recruiter not wanting sales or from a client focused position looking for a role in administration coordinator / client account management / resource admin.

You will also gain exposure in Marketing, Product development, Advertising and Job Management.

Role Responsibilities - Customer Account Manager:

  • Working on the full life cycle of online recruitment job advertising
  • Curating and optimising job specifications to ensure best reach on job boards
  • Liaising with clients to gain job information, gain approval of optimised specification and monitor the success of each campaign
  • Advertising vacancies via our Applicant Tracking System software
  • Building positive relationships with clients and advertising suppliers
  • Filtering suitability, forwarding candidate CVs to clients and sending candidates application forms
  • Advising clients on alternative job details i.e.

    job titles, salary visibility
  • Creating and sending purchase order agreements via email and Adobe Echo Sign
  • Keeping our Management Information, vacancy recording, and client specific Excel and Google Docs spreadsheets up to date
  • Working closely with the sales team to provide necessary sales admin
  • Conducting market research to best advise clients on current advertisement trends
  • Trouble shooting any errors when posting, contacting the job boards to resolve errors in a timely manner
  • Proactively researching, responding and resolving enquires from clients and if necessary advising what updates can be implemented to their advert to best adapt to market trends
  • Closing live job vacancies in line with closing dates and when requested by clients
  • Retrieving quotes for niche job boards when requested by clients
  • Resourcing candidates on behalf of the Recruitment Team periodically
  • Assisting with product marketing duties where required
  • Completing any other administrative duties as required

Person Specification - Customer Account Manager:

  • A recent Graduate or somebody with some experience as a Recruitment Co-ordinator, Sales Administrator or Account Manager
  • Ideally you’ll have experience in recruitment admin or will be a Recruiter looking for a non-sales role
  • Client orientated, proactive and highly organised
  • A personable, interpersonal and communicative individual
  • Strong written English skills to be able to write clear job specifications
  • Great attention to detail
  • Confident using Microsoft Office Suite (Excel, Word, etc.)
  • Intermediate experience of Applicant Tracking Systems is desirable, but training will be provided


  • Flexible working / Work from home potential for right candidate after training
  • Competitive salary plus bonus scheme
  • Monthly company activity day
  • Finish early and dress down on a Friday
  • Excellent personal and professional opportunities
  • 20 days holiday plus bank holidays
  • Comprehensive system training
  • Company pension

  • Start: Immediate Start Available
  • Duration: Permanent
  • Rate: £25,000 + OTE
  • Location: Norwich
  • Type: Permanent
  • Industry: Recruitment
  • Recruiter: i4 Recruitment
  • Contact: Jason Adams
  • Tel: 08452260677
  • Email: to view click here
  • Reference: ST-280222-RA
  • Posted: 2022-02-28 17:16:08 -

  • View all Jobs from i4 Recruitment