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IT Support Engineer

An exciting new position has arisen for a talented individual who has been working in the capacity of either a 1st or 2nd Line IT Support Engineer.

The role is office-based, and you will be working Monday - Friday during normal office hours in their prestigious office based in Cardiff town centre.

There is no out-of-hours support or night shifts involved in this role.

My client specializes in ITSM and offers a product called ServiceNow to their own clients.  In this position, you will have the opportunity to learn ITSM and ServiceNow in greater depth and provide IT Support in relation to the ServiceNow platform.

Full training will be provided along with ServiceNow accreditations that you will keep for life.  A career in ServiceNow is very lucrative, and your next step, after support would be to become a Technical consultant.  Average salaries for ServiceNow technical starts range from £35k-£80k, with demand soaring for ServiceNow professionals, this would be an amazing opportunity to kick start your career in ServiceNow.

To apply you must possess at least a couple of years of IT Support experience, and have a passion for learning.  If you have worked in an ITIL environment, this would be of benefit, but not essential as you will be taught ITIL principles and work within an ITIL environment.

An excellent salary is available paying between £25k-£27k plus bonus, share options, health insurance, pension and much more.


  • Rate: £25k - 27k per year + bonus + benefits
  • Location: Cardiff, Wales
  • Type: Permanent
  • Industry: IT
  • Recruiter: Linking Humans
  • Contact: Farrah Wells
  • Tel: 02381542542
  • Email: to view click here
  • Reference: 32163
  • Posted: 2022-03-03 09:35:46 -

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