Italian and English Customer Service Consultant

Italian and English Speaking Customer Service Consultant

Salary: £21,500 per annum + Bonus

Location: Ringwood

Hours: 40 paid hours per week

Our client is currently looking for an experienced Italian and English speaking Customer Service professional to join their offices in Ringwood.

As a Customer Service Consultant, you will be responsible for responding to English and Italian emails, answering English and Italian calls, dealing with customer queries and translating replies from English to Italian and Italian to English.

You will be communicating directly with customers on the phone, by email, social media and live web chat.

The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally.

The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help ‘raise the bar' in terms of customer experience.

Growth and development are encouraged and supported and over time will have the opportunity to progress their role and take on additional duties.

This added responsibility being rewarded with a salary increase.

Skills Requirements:

  • Fluent in both Italian and English

  • Confident in translating text from English to Italian and Italian to English

  • Previous customer service experience beneficial but not essential

  • Excellent telephone manner

  • Excellent numeracy and literacy

  • Excellent customer service skills

  • Good analytical, decision making and problem-solving abilities

In return for your hard work and commitment, our client offers fantastic benefits, including:

  • Friendly working culture and smart office environment

  • 50% discount with More bus for monthly and quarterly tickets

  • Pension Scheme

  • Eye test vouchers and discounts

  • Discounted corporate gym membership

  • Involvement with local charities and fundraising days

  • Campaign specific benefits including discounts, incentives and prizes

  • Apprenticeships qualifications and career flight path schemes

  • Recognition and reward schemes with Love to Shop Voucher rewards.

  • Cycle to work scheme

So, if you are looking to expand your career within customer service and able to speak Italian and English fluently, APPLY TODAY!

  • Start: ASAP
  • Duration: Permanent
  • Rate: £21500 - £22500 per annum + excellent benefits
  • Location: Ringwood, England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: The Works Staffing Solutions
  • Contact: Talent Sure
  • Tel: 01202 296322
  • Email: to view click here
  • Posted: 2022-04-12 09:57:20 -

  • View all Jobs from The Works Staffing Solutions

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