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After-Sales Advisor

Role: After-Sales Advisors
Location: Sevenoaks
Salary: £25,000pa - £27,000pa

We are currently recruiting for a fantastic leading Fintech organisation based on the outskirts of Sevenoaks (own transportation will be required), that is seeking to recruit a number of After-Sales Advisors for their growing department.

Key Accountabilities
- Predominantly handling inbound and outbound phone calls from dealers and

No cold calling is required.
- Treating customers fairly by offering them the best options to assist with their
financial situations.
- Taking ownership and overcoming objections by presenting positive solutions
through integrity, negotiation, and collaboration.
- Being self-motivated, whilst working as a team to successfully achieve set targets
and team service levels.
- Able to quickly and effectively multi-task, always maintaining a keen eye for detail.
- Working alongside our lending partners to deliver a great customer experience.

Skills, Knowledge and Experience
- Adaptable, reliable, collaborative, resilient with a pragmatic approach to business needs.
- Active listener who is open-minded and able to effectively communicate at all levels.
- Demonstrates initiative whilst still adhering to regulatory policies and procedures.
- Proven history of successfully working within a target-driven environment whilst remaining
- Motor dealership or finance broker career background would be an advantage.

Additional Information
Shift Patterns: Monday to Friday 9am-7pm (rotating shifts), also, Saturday,
Sunday and

*Public Holidays 9am-5pm (approx.

1 in 3, time off in lieu given).
37½ hours per working week, 7½ hours per day, plus one unpaid hour for lunch.

25 days holiday, plus public holidays

* and a day off on your birthday!
On-going training and development.
Predominantly office based although remote working over the weekends and public
holidays can be considered.
Off-site parking, company cycle scheme - must be able to reliably commute as local
Public transport is very restrictive.
Employees Assist Programme.
Company pension scheme.
Company health and life insurance.
Employee Benefits Programme.
Social events.

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Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

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