Indigo Search Ltd
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Warehouse Operations Manager


  • Reporting into the Operations Director, the Warehouse Operations Manager will be responsible for a complex & fast-paced Warehouse & Logistics operation in the Mountsorrel area (north Leicester).

  • Specific responsibilities will be across Warehouse functions such as Good In, Pick/Pack, Despatch, Stock/Inventory & Health & Safety.

  • Responsibility for a team of approx.

    45 core FTE headcount (Warehouse Managers, Stock Manager, Warehouse Team Leaders & Warehouse Operatives).

  • Also responsible for additional agency staff (up to 30 at Peak).

  • Utilisation of KPI's & Processes in order to manage performance.

  • Managing the relationship with clients in a pro-active & collaborative "Value-Add" way.

  • Able to understand client needs and respond to them pro-actively and positively.

  • In this role, you will have the ability to drive Change & Improvement within the Warehouse operation.

  • Reviewing of processes, systems of work & also warehouse layout/design from an operational standpoint.

  • Management of P&L of approx £1m costs, SLA's etc.

  • Recruitment, on-boarding and people retention within a Logistics setting.

  • Utilising data to inform decisions and also provide regular reports to Senior Management.

  • This is a broad & autonomous role where you will essentially be running an entire Logistics operation within the framework of a larger Logistics operation.


  • Warehouse Manager, Operations Manager or Senior Warehouse Shift Manager ideally within fast paced distribution (Day 1 for Day 2).

  • 3PL experience - ESSENTIAL

  • Green Belt Six Sigma experience or someone with Lean/CI knowledge - DESIRABLE

  • Overall warehouse management responsibility for at least 35 heads or more.

  • Strong & demonstrable experience of improving warehouse/logistics performance in previous roles.

  • Able to account manage clients in a pro-active & constructive way.

  • Front-foot & hands-on leadership style - this role is very much a hands-on & full-on Warehouse Management role.

  • Able to engage & motivate your people - setting highly professional standards.

  • Ability to use data to inform some of your decision-making.

  • Able to liaise from shop-floor to Board level.

  • Able to challenge your team where appropriate.

  • Someone who wants to play an integral part in building/growing a strong operation.

  • Able to commute to Mountsorrel (north Leicester) on a daily basis.


With over 18 years of expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.