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Software Support Technician

Our clients are looking for a Software Support Technician to join a team supporting a leading PLM software.

The team support customers in getting the most out of their investment in the software.

The job is varied, from dealing with remote support requests through to onsite training and implementations.

Duties and Responsibilities

- Provide 1st line support to customers remotely via telephone, email and remote access software.
- Installation & Upgrades either onsite or remotely.
- Configuration of software to meet customers’ business requirements.
- Delivering remote online training courses to customers.
- Managing customer implementations from start to finish.
- Support the sales team with technical queries

Requirements & Skills

- Some experience using or supporting PLM or PDM applications.
- Experience using one or more of the following CAD Applications: - SolidWorks, Creo Parametric, SolidEdge, Inventor or AutoCAD.
- A drive and passion for IT and/or Engineering and new challenges
- Ability to establish effective working relationships in a team environment
- Responsible and professional attitude with strong ownership of your work and attention to detail

Benefits
· 25 days annual leave + Bank Holidays.
· Work from home
· Flexibility around family commitments
· Pension scheme

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA`S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.


  • Start: 04/07/2022
  • Duration: n/a
  • Rate: £30000 - £35000 per annum, Benefits: 100% Remote (UK)
  • Location: Newbury,England
  • Type: Permanent
  • Industry: IT
  • Recruiter: Exposed Solutions
  • Contact: Mike O'Flynn
  • Tel: 44 208 228 1351
  • Email: to view click here
  • Reference: ESJAE124533Newbury35K
  • Posted: 2022-07-04 11:07:16 -

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