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Tech Support Specialist II

Tech Support Specialist II

Note: This role is only open to U.S.

Citizens or Green Card Holders.

This role is not offering sponsorship or open C2C.

Pay Rate: $30/hr+

Location: Lawrenceville, NJ - Hybrid (2 days/wk onsite + flex schedule)

Our industry-leading client is searching for a Tech Support Specialist to join their team.

This is a contract opportunity with the possibility of extension based on performance.

Here's what you'll be doing:

  • Provide deskside and over-the-phone support, troubleshooting user technology issues

  • Resolve hardware, network connectivity, and app related issues and concerns

  • Coordinate with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client

  • Assist Project Managers in the end-to-end process for destination moves and hardware/software upgrades

Here's what our ideal candidate has:

  • Knowledge of PC hardware, software, and networking issues

  • Prior experience in a similar position

  • Bachelor's degree

  • Experience working in a higher education environment

  • Any related certifications (Comptia, ITIL, Miscrosoft, Cisco, etc.)

Benefits: Medical, Dental, Vision

Keywords: tech support, hardware, software, technology

  • Rate: Up to US$0.00 per year
  • Location: Lawrenceville, New Jersey
  • Type: Contract
  • Industry: Education
  • Recruiter: Agile
  • Contact: Agile
  • Tel: 678-722-8177
  • Email: to view click here
  • Posted: 2022-07-05 22:54:14 -

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