Technical Officer

Showcase your technical and customer service skills in a role that will offer you new challenges and the potential to gain security within a role that could become permanent for the right person.
Join a charitable organisation who makes a difference to people’s lives and put their clients at the heart of what they do!

In the Technical Officer job, you will be:

  • Carrying out home checks to identify housing, environment and personal risks to independent living, in conjunction with providing clients with advice and guidance to improve their properties and make them safe, warm and secure

  • Producing and completing necessary documentation including a schedule of rates, CAD Drawings data inputting and other admin as and when required

  • Providing technical assistance with specifications, planning consent, estimations, administering building contracts and monitoring building works to ensure high standards are met

  • Using knowledge and experience to interpret information and decide on appropriate action and agree with clients to try and overcome any barriers

  • Delivering target information, signposting and providing support to clients

  • Working with Health Care professionals and liaising with them on behalf of the client to provide structured ways of assisting hospital discharge and reducing hospital admission

  • Implementing policies and procedures that ensure regulatory and statutory compliance and deliver the requirements of service level agreements including maintaining databases and performance information records

To be considered for the Technical Officer role you must have:

  • Previous customer service and office-based experience

  • An ability to deal with highly confidential and sensitive scenarios

  • IT and general admin skills including MS office, computerised databases, and handling confidential data

  • Previous work in construction related environment with knowledge / understanding of building contracts

  • Ability to deal with sensitive and confidential environments

  • Experience dealing with the general public, demonstrating ability to response sensitively to clients, staff and external agencies

  • Strong organisational and negotiating skills

  • Excellent verbal and written communication
  • Ability to work effectively as part of a team and on own initiative
  • Full driving licence

This is a full-time vacancy working 35 hours per week, Monday to Friday on an hourly rate IRO of £13.50 per hour plus holiday pay.

The role is based in St Asaph and is temporary initially with a view to become permanent for the right candidate.

If you are an ambitious individual looking for a new opportunity then we would love to hear from you.

Supertemps Limited is acting on behalf of our client as an employment business.


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