Customer Service Advisor - Medical Risk Assessment

Location: Christchurch, Dorset

Salary: £21,500 - £25,500 per annum

Hours: Full Time, Permanent (Work from home options available after training)

Our client, a highly reputable Insurance Claims specialist, are expanding their Customer Service team to handle a growing number of travel claims.

As a Customer Service Advisor, you will accurately carry out medical screenings relaying clear and quick messages to the customer regarding their coverage.

You will need to be naturally empathetic, enjoy speaking to people on the telephone, have a good eye for detail, and enjoy multi-tasking.

Full training will be provided, and they offer fantastic opportunities for education sponsorship and career progression.

Main Responsibilities:

  • Taking inbound calls from customers who are looking to take out a new travel insurance policy, or update existing medical screenings

  • Accurately carry out medical screenings

  • Dealing with all calls in confidence and in an empathetic manor

Experience and knowledge:

  • Customer service experience - helpful but not essential

  • A clear and confident phone manner

  • Be able to work under pressure

  • Be able to record data accurately and efficiently

Salary and Benefits:

  • £21,500 - £25,500 per annum

  • Incremental holiday plan starting at 20 days a year, plus 8 public holidays

  • Sponsorship for apprenticeships and professional qualifications

  • Contributory pension scheme

  • Free Health Cash Plan worth £1700 per annum

  • Annual bonus scheme

  • Generous high-street perks scheme for family and friends

  • Free travel insurance (subject to qualifying criteria)

  • Discounts on home and motor insurance

  • Free on-site parking

So, if you want to become part of a growing and successful business, with a passion to help customers, APPLY TODAY!

  • Start: ASAP
  • Duration: Permanent
  • Rate: £21500 - £25500 per annum + excellent benefits
  • Location: Christchurch, England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: The Works Staffing Solutions
  • Contact: Talent Sure
  • Tel: 01202 296322
  • Email: to view click here
  • Posted: 2022-09-07 17:04:35 -

  • View all Jobs from The Works Staffing Solutions

Share Job