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Claims Administrator

Claims Admin

A great opportunity for an administrator to join a reputable, established broker with over fifity years experience in a niche field.

Job Role:

The duties of the role are below but are not limited to:

* Set up new claim files, including scanning of papers and arranging dates for file reviews

* Answering incoming phone calls for the department, filtering the calls and taking messages where appropriate

* Arrange allocation for Adjusters ensuring all Adjusters have a fair allocation

* Handle all basic procedural checks and actions on new and existing files and ensure that files are distributed to Adjusters

* Chase up information relating to the case as required

* Assist Adjusters and supervisors with their daily To Do List

* Ensure management and client information are kept up to date and accurate on an ongoing basis.

* Conduct post completion administration

*Archiving settled files into the system

* Undertake basic clerical tasks on behalf of the team eg filing, faxing and photocopying

* Making drinks for staff and visitors

*Extra duties include assisting accounts department with claims reports


The ideal candidate should possess:

* Previous experience in an administrative role.

Ideally but this is not essential

* Excellent written and oral communication skills

* IT literate with working knowledge of Word and Excel

* Problem-solving ability

* Knowledge/previous experience of database systems would be an advantage

* Quality and customer service oriented with a concern for accuracy and an eye for detail

* Positive and can do attitude with a willingness to contribute and support others as part of a team effort

* Able to work to prioritise, organise and plan work for deadlines and prioritise own workload effectively

* Able to use own initiative to progress tasks

* Confident verbal and written communication skills

Highly self-motivation and initiative.

* Excellent time management skills

* Must have GCSE English and Maths grade A

*-C or equivalent

* Full time role- Monday to Friday 09.00 - 17.15

If the above sounds like you, do not hesitate to apply now!