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Claims Administrator


Claims Admin


A great opportunity for an administrator to join a reputable, established broker with over fifity years experience in a niche field.


Job Role:


The duties of the role are below but are not limited to:





* Set up new claim files, including scanning of papers and arranging dates for file reviews


* Answering incoming phone calls for the department, filtering the calls and taking messages where appropriate




* Arrange allocation for Adjusters ensuring all Adjusters have a fair allocation


* Handle all basic procedural checks and actions on new and existing files and ensure that files are distributed to Adjusters


* Chase up information relating to the case as required


* Assist Adjusters and supervisors with their daily To Do List


* Ensure management and client information are kept up to date and accurate on an ongoing basis.




* Conduct post completion administration


*Archiving settled files into the system


* Undertake basic clerical tasks on behalf of the team eg filing, faxing and photocopying


* Making drinks for staff and visitors


*Extra duties include assisting accounts department with claims reports


Profile:


The ideal candidate should possess:



* Previous experience in an administrative role.

Ideally but this is not essential


* Excellent written and oral communication skills


* IT literate with working knowledge of Word and Excel


* Problem-solving ability


* Knowledge/previous experience of database systems would be an advantage


* Quality and customer service oriented with a concern for accuracy and an eye for detail


* Positive and can do attitude with a willingness to contribute and support others as part of a team effort


* Able to work to prioritise, organise and plan work for deadlines and prioritise own workload effectively


* Able to use own initiative to progress tasks


* Confident verbal and written communication skills


Highly self-motivation and initiative.




* Excellent time management skills


* Must have GCSE English and Maths grade A

*-C or equivalent




* Full time role- Monday to Friday 09.00 - 17.15


If the above sounds like you, do not hesitate to apply now!