IT Operations Manager

IT Operations Manager



Job Title - IT Operations Manager


Salary - £44,000 - £55,000


Hours - Days


Location - Blackpool


Ref - JY 927938



I am working with a Automotive specialist Fleet Company that is looking for an IT Operations Manager to join their team in Blackpool.



Job Description


IT Operations Manager



  • Manage IT vendors, contracts and service level agreements and perform vendor risk assessments.

  • Identify and manage operational risks.

  • Manage information technology projects.

  • Coordinate internal and external resources, timetables, budgets, and the reporting to project stakeholders.

  • Develop policies, process and procedures documentation and provide internal training to department and end users.

  • Ensure compliance of department and organizational polices.

  • Certify business continuity and disaster recovery efforts of all IT Systems.

  • Participate in internal and external audits; oversee and coordinate responses to audit requests.

  • Manage team members, including performance and training assessments.

  • Align IT infrastructure with current and future business requirements and strategic goals.

  • Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies.

  • Manage IT services and prepare management reports on activities, tasks, and operational metrics.

  • Maintain professional and technical knowledge through continued education.


Technical Experience



  • Microsoft 365 Platform, including Azure, Exchange, SharePoint, OneDrive and Office

  • Strong technical knowledge of network and server operating system

  • Experience with support of Windows Operating Systems, SQL Server and Active Directory

  • Proven experience in IT infrastructure planning, development, and operations

  • Azure and AWS Server Virtualization

  • Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response

  • Strong understanding of project management principles and practices

  • Strong understanding of Helpdesk and Customer Relations Support systems

  • Data Security and Cyber Security basics

  • Process Automation, Machine Learning (ML) Artificial Intelligence basics


Qualifications


Education and/or Experience



  • Bachelor's degree in Information Technology, Computer Science or a related field.

  • Six years of relevant professional industry.

  • Previous IT Infrastructure, IT Management, or IT Business Operations experience.


Ideal Candidate


The ideal candidate will possess the following attributes:



  • Project and time management skills

  • Strong problem solving, analytics and research capabilities and ability to handle changing priorities, deal with ambiguity and use good judgment in stressful situations

  • Ability to handle changing priorities, deal with ambiguity and use good judgment in stressful situations

  • Ability to lead by example and demonstrate integrity, outstanding interpersonal and leadership skills

  • Excellent verbal and written communications skills.

    Quick learner with the willingness to work alongside team members to get the job done




Please get in touch with Jonathan Young on 07591 200706 for more information and to apply jonathan@Holtrecruitment.com







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