Customer Care Administrator

Customer Service Administrator

Are you ready for a new challenge and keen to learn new skills within an administrative environment.

Do you ensure that customer service is a priority and have existing experience within this sector?

We are looking for a highly professional Customer service co-ordinator who is available working for a reputable medical company in Worcester.

This role involves being the first point of contact for all customers and assisting with their requirements.

The individual must be kind, caring and empathetic towards all clients over the telephone and via email.

Start date: Immediately start (flexible)


  • Answer incoming calls from new and existing customers (not a call centre)

  • Data entry onto the in house data base

  • Order processing

  • Emails

  • Assist customers with their orders and prescriptions


  • Great communicator

  • Cooperation and Team working

  • Adaptability

  • Expertise and Professionalism

  • Problem Solving/ Analysis

  • Empathy and care

  • Excellent attention to detail

  • MS Office experienced

  • Pro activeness

Pay: £10-11 per hour full time Monday - Friday 08:15 - 17:15 early finish at 15:30 on Friday's.

Parking available on site (located outside of Worcester city centre)

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