Technical Consultant

A global engineering and animation company is seeking for a Technical Consultant to communicate value propositions for their cutting-edge technology products.

The Technical Consultant will be support customers in the various industries using primarily in Life Sciences and Engineering

Key job responsibilities:

provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing and IM
create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software
assist the Sales team by developing effective demonstrations to prospective clientele

Customer Technical Consultant skills:

Knowledge of scripting/programming, preferably in Python or C#
Self-motivated and resourceful in finding solutions by working with others
Good computer skills using a variety of Windows desktop applications

Experience:

Knowledge of one or more of the following: MATLAB, Python, Visual3D, Labview
Experience of creating video or tutorial content
Solid biomechanics or bioengineering background