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Sales Associate

Unity Recruitment are currently seeking a Sales Associate

The position will be available to start immediately and is a permanent contract.



Based in a luxury store in Canary Wharf, you will be working for a luxury retailer who sell designer brands of items such as Diaries, notepads and bags.



Pay is £11 - £12 an hour and the working week will be 5 days out of 7 and this could include weekends.




Must have at least 1 year retail experience.


POSITION OBJECTIVE
To be a part of a team that drives sales productivity, efficiency, and customer service levels of the store.

AREAS OF ACCOUNTABILITY
Customer Service
, Maintain and increase the sales figures of the store/concession.
, Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service.
, Demonstrate a clear understanding of the company mystery shop guidelines.
, Be aware of competitor ranges and price points.
, Report any missed opportunities to the management team.
, Confidently use and understand the ‘Add on Sale' technique.
, Be able to confidently close a sale.
, Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers.
, Ensure that all customer follow up is done promptly and efficiently.
, Ensure that any phone enquiries/sales are handled confidently and efficiently.
, Confident in handling customer enquiries and complaints when required.
, Understand the company after sales services, and policy for repairs.
, Understand the company/host store exchange and refund policy.

If you are interested in this position and would like to find out more then please send your CV to carly@unity-recruitment.co.uk.