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1st Line IT Support Engineer

1st LINE IT SUPPORT ENGINEER


DONCASTER



UP TO £21,500 + FANTASTIC BENEFITS + TRAINING + PROGRESSION



We are currently supporting a well-established and expanding business based in Doncaster who are looking for an experienced 1st Line Support / IT Administrator to join their successful team.

As the 1st Line Support / IT Administrator, you will work alongside the IT Manager to maintain the IT systems across the business and ensure the smooth running of the network.


This is a fantastic opportunity for someone from a 1st Line Support / 2nd Line Support / IT Administrator / IT Technician / IT Helpdesk background who is looking to join a team where you will gain broad IT exposure and support all users across the business both desk-side and remotely whilst benefiting from one on one support and development from the IT Manager.


RESPONSIBILITIES:



  • Support and maintain the technical infrastructure including server platforms, desktops, voice and data networks

  • Liaise with external suppliers to provide the best hardware and software solutions and packages

  • Test and modify the internal systems to increase efficiency

  • Work alongside the IT Manager to deliver IT Infrastructure projects

  • Put together maintenance procedures and put them in to operation

  • Schedule upgrades for the IT systems as needed

  • Provide user training, support and advice across the business

  • Maintain the hardware across the business including desktops, laptops and printers

  • Provide on-site and remote IT support to all members of staff

  • Diagnose system/network errors and other issues

  • Installing, changing and upgrading software where necessary


THE PERSON:



  • Previous experience within a 1st Line Support / 2nd Line Support / IT Administrator / IT Technician / IT Helpdesk role

  • Confident to diagnose and solve IT problems to 2nd Line level with minimal supervision

  • Able to manage a busy and varied workload

  • Experience in management of computer systems

  • Excellent working knowledge of various packages and systems including Office 365, Windows 7/10 etc

  • Excellent PC skills



Get Recruited is acting as an Employment Agency in relation to this vacancy.


  • Start: ASAP
  • Duration: Perm
  • Rate: £20000.00 - £21500.00 per annum + Excellent Training + Progression
  • Location: Doncaster, England
  • Type: Permanent
  • Industry: IT
  • Recruiter: GetRecruited UK Ltd
  • Contact: Chloe Marsh
  • Tel: ARRAY(0x107fad78)
  • Email: to view click here
  • Posted: 2022-11-18 16:03:49 -

  • View all Jobs from GetRecruited UK Ltd