Dove and Hawk

Fully Remote Lettings and Sales Administrator

Lettings and Sales Administrator - Remote Working - £24,000 to £28,000 Dependant on Experience

My client, a successful hybrid Estate Agency, are currently seeking an ambitious Lettings and Sales Administrator to work permanently on a remote basis.

You will be a vital part of the team, responsible for the smooth running of the administration for the lettings and sales agents.

You will be working in a team as the first point of contact for tenants and potential buyers, assisting the lettings team with the progression of tenancy files from offer to move in and the sales team with their AML compliance.

The individual will be a natural rapport builder with a can do attitude and great work ethic with exceptional communication and organisation skills.

The role will consist of 60% Lettings Administration and 40% Sales

Administration therefore Lettings Administration experience is essential.

Your responsibilities will include:

  • First point of contact for the Lettings and Sales agents, assisting them with queries and administrative tasks

  • Ensuring data entered into the CRM is accurate and up to date

  • Answering/forwarding enquiries into our mainline phone, email and instant chat

  • Registering potential buyers and tenants

  • Entering tenancy details into the CRM system

  • Handling tenancy administration via the Goodlord platform

  • Organising pre-tenancy works

  • Collating required compliance documents

  • Sending move-in handover email and compliance documents

  • Registering deposits

  • Processing electronic AML checks and pre-listing compliance

  • Sending terms of business

  • Creating listings on the website and updating the status of properties where required

  • Handling renewals and change-of-sharer administration

Skills and experience required:

  • 3 years' proven Lettings Administration experience in the property industry.

    Sales Administration experience would be advantageous

  • Excellent communication skills - both written and verbal

  • Excellent organisational skills and telephone manner

  • Strong attention to detail

  • Ability to manage own workload, multitask and remain calm under pressure

  • Able to work to strict deadlines, even during busy period

  • Good working knowledge of Microsoft Excel, Power Point and Word

  • Excellent home internet connection

Salary: £24,000 to £28,000 Dependant on Experience
Hours: Monday to Friday 9am - 5:30pm with a half an hour lunch break (Some flexibility with hours)
Location: Fully Remote

For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers.

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  • Start: ASAP
  • Rate: £24000.00 - £28000.00 per annum
  • Location: City of London, England
  • Type: Permanent
  • Industry: Property
  • Recruiter: Dove and Hawk
  • Contact: Megan Staines
  • Tel: 02080597472
  • Email: to view click here
  • Posted: 2022-12-21 17:57:03 -

  • View all Jobs from Dove and Hawk

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