Service Controller - Permanent

Our client, a successful franchised dealership is looking to expand their team with the addition of a Service Controller.

The Service Controller role comes with a competitive salary of £27,000.

- Hours: 42.5
- Company Pension provided
- Medical and Dental Cash Plan scheme
- Life Assurance
- Full Manufacturer training required

 
Service Controller Key Responsibilities:

- To receive, record and relay relevant information for all call-outs
- To monitor and arrange Engineer availability
- To keep customers informed of timescales and ensure Engineers attend as soon as possible
- Being the point of contact for any service enquiries
- Contributing effectively to administration processes
- Dealing with all telephone calls in a polite and professional manner and having the ability to deal with conflict whilst remaining diplomatic.

Minimum Requirements as a Service Controller:

- Effective team player
- Excellent time management skills; able to prioritise time and work well under pressure
- The ability to provide high levels of customer care
- Willingness to help both internal and external customers
- Proactive, flexible and positive can-do attitude
- IT Proficient

If you want to hear more about the Service Controller role, please send us your CV by clicking ‘apply now’ or by contacting Sanj Singh on 07485390946 or sending an email to sanjeet.singh@holtrecruitment.com to discuss further.
Service Controller - £27,000 – Farnham