IT Support Analyst

IT Support Analyst

IT Support Analyst is required to join a global distributor of engineered products on a permanent basis.

25 days holiday, above-average pension, and ongoing training and development opportunities.

The core purpose of the IT Support Analyst is to work as part of the Global team and provide first and second line support for all IT systems and processes to all users across the business, but predominantly in the Eastern Hemisphere.

What is on offer to the IT Support Analyst:

• 25 Days Holiday.


• Pension Scheme.


• Training and personal development opportunities.


• Flexible Salary depending on experience.

Key Accountabilities of the IT Support Analyst:

• 1st line support, problem solving and fixing issues for end users on all systems (including remote users and remote offices).


• Hardware maintenance and troubleshooting - desktops, printers and servers.


• Build and set up of machines in a Windows environment.


• Software installation and maintenance.


• Firewall and switch support and troubleshooting.

Key experience required for the IT Support Analyst:

• Minimum of 2 years' experience in a similar role.


• Experience of Windows environment (desktop & servers).


• Experience of a network environment (local and wide area network).


• Desktop support experience.

For immediate consideration for the IT Support Analyst position, please “click apply” or contact Joe Muxworthy at E3 Recruitment on 01484 645269.