Digital Engagement Officer

Service Care Solutions are recruiting for a Digital Engagement Officer to work for a Police force in Greater London.

Please see below for more information.


Role: Digital Engagement Officer
Location: W1J
Pay: £200 per day DoE

The Role:
@YourPolice.UK is a national digital youth engagement platform for UK policing.

Set up to engage children and young people with issues relating to UK policing, it aims to provide factual, trusted advice on UK law, policing, youth rights and issues which affect young people.

Key responsibilities:
, Develop and deliver the marketing and advertising strategy, in close consultation with the Project Lead to build followers and meaningful engagement with our target audience.
, Provide a friendly and approachable social media presence through the expert use of language and tone.
, Respond to complaints, questions, and calls for service in an appropriate and timely manner.
, Design and create Instagram story content, prioritising and promoting high user engagement.
, Supervise the work of the Digital Engagement Assistant, providing training and development
opportunities where appropriate, and ensuring quality of service for all public contact.
, Create copy for online publication and review the draft copy of the Digital Engagement Assistant.
, Keep up to date with the latest social media platform functionality and trends.
, Work closely with the Content Production Officer to contribute to content development through creative meetings, trend scanning, and research.
, Analyse paid and organic social media data and create reports that demonstrate impact for a variety of audiences.
, Develop and maintain professional networks with contributing officers and staff from police
forces around the UK to help harness user-generated content within our tone and style.
, Deliver webinars and presentations to the project management team, internal and external stakeholders, and young people in schools and youth clubs.
, Lead the Youth Advisory Group, facilitating monthly meetings with young people to research their opinions and experiences, and feed this back into our content and engagement strategies, and wider police networks.
, Work with partner agencies to deliver appropriate support for vulnerable children and young people.