Property Services Coordinator

Service Care Solutions currently have a Property Services Coordinator vacancy for a Housing Association based in London.

Responsibilities of this vacancy will include:

• Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works.


• Answering phones, emails, CRM cases, scheduling and confirming appointments


• Ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs


• Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress).


• Investigate complaints (informal and formal) and expressions of dissatisfaction with the service; respond to customers within our published service standards, both verbally and in writing.


• Updating the system with relevant information and create reports for analysis.

We are looking for an individual who will:

• Have strong administration skills and must be IT proficient.


• Have great communication skills, both oral and written.


• Be a self-motivated, resilient, assertive and confident person


• Have proven experience of providing excellent customer service.


• Have previous experience working with scheduling of repairs


• Be organised and able to multitask.

For more information on this vacancy and to apply, please email Prakash on prakash.patel@servicecare.org.uk or call Prakash on 01772 208967.