Senior Service Advisor

Senior Service Advisor - £29,000 basic – Main Dealership – Northampton 

Our client, a main dealership in Northampton  is looking for a high-performing Senior Service Advisor to join their dynamic and successful Aftersales team.

The Senior Service Advisor role comes with a competitive salary of £29,000 with an excellent benefits package.

- Hours: 08:00am - 18:00pm Monday to Friday
- 1 in 3 Saturdays 08:00am - 13:00pm 
- OTE circa of £33,000

Key Senior Service Advisor Roles and Responsibilities:

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Minimum Senior Service Advisor  Requirements:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

Senior Service Advisor - £29,000 basic – Main Dealership – Northampton