Customer Support Technician

Customer Support Technician - Remote

Are you a Customer Support Technician looking for an exciting job opportunity to work remotely?

My client, based in Milton Keynes, are leading the world in the design, manufacture and continuous improvement of wireless condition monitoring solutions.

They are a massively growing company who are seeking a Customer Support Technician.

The Customer Support Technician job responsibilities will include:

- Clarifying customer technical requirements ahead of new project installations and briefing the production team

- Supporting customers during project installation

- Setting up monitoring diagrams, users, alerts and calculations

- Assisting customers with technical queries and fault reports by phone, email and through a help desk ticket system

- Receiving returned equipment and diagnosing faults

The Customer Support Technician Job will require the candidate to:

- have a flexible and well organised approach with the ability to multi-task and work to varying priorities and deadlines

- A positive, professional attitude to complete tasks to the highest standard

- Demonstrate experience of customer service in engineering or technical environment

- Excellent customer relations skills

This is a great chance to join an established leading global company in Milton Keynes who offer outstanding career development and opportunities to work in a thriving and growing industry sector.

To apply for this Customer Support Technician job based in Milton Keynes please email nking@redlinegroup.Com or call 01582 878839