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Leamington Spa - Woodland Grange
Full time (37.5 hours), 5 days per week
Competitive Salary

The Manufacturers' Organisation | Make UK

Make UK have an opportunity for a personable and passionate individual to join them as a Receptionist at their charming hotel and development centre in Leamington Spa.

As a receptionist at Woodland Grange, you would offer exceptional customer service to guests and visitors for the duration of their stay.

Key responsibilities:

  • Ensuring that guests register on arrival, issued an identity badge, and directed to the correct person/department

  • Operate the telephone switchboard in a prompt and welcoming manner, answering any queries and relaying messages when required

  • Promptly responding to emails

  • Book transport for guests and visitors as required

  • Ensure that an efficient handover is done with staff between shifts

  • Undertake basic clerical work

  • Check residents in and out of the accommodation facilities

  • Responsibility for the efficient handling and security of cash and credit card transactions, together with till floats and key control.

    To record and balance the cash till on a daily basis.

  • To ensure that accounting procedures are adhered to in accordance with documented systems and to liaise with the Accounts department on a daily basis.

  • Assist the venues team leader with data input of reservations for open training courses and conference hire events

  • To carry out other reasonable duties as may be required.

The successful postholder will have:

  • Experience within a busy hotel/ conference environment (desirable)

  • Excellent communication skills and telephone manner

  • Professional presentation

  • Passionate, energetic, and confident

  • Passion for the hospitality industry

With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK.

Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country.

Everything we do is designed to inspire British manufacturers to compete, innovate and grow.

Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community.

Benefits to include, but not limited to: Free parking, meal service on site, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.

We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.

To apply for this role please send your CV through to
Due to volume of applications, if you do not hear back within 5 working days please assume that you have been unsuccessful at this time.

stream is acting as an Employment Agency in relation to this vacancy.