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Customer Account Advisor

Customer Account Advisor

Salary: £23,000 - £25,000 DOE

Monday – Friday / 09:00 – 17:30

Permanent Opportunity




Proman is partnering with a forward-thinking business who are constantly ahead of the curve.

Their primary aim is to help their clients access and secure lucrative business by managing, reviewing, and submitting bids for British firms.

They go above and beyond for customers striving for 100% success rate in everything that they do.

You will have experience of working as an Account Manager, Retentions or Customer Service.

You will work within the Delivery Team to manage the existing client base and retain their business.

Experience in a B2B role is essential.

Customer Care Advisor


In addition to joining a successful and growing business, our client also offers bonus schemes, free parking, progression opportunities, pension scheme, shareholder scheme, dog creche, games room, a very modern office space, trips abroad to Dubai and, on-going support from the wider business.


Customer Care Advisor


Main duties and responsibilities:


  • Being main point of contact for all matters relating to your customer base
  • Building strong and lasting relationships with our new and existing customers
  • Contacting existing customers and informing them of ongoing and new opportunities
  • Ensure that payments are made in line with contract terms and chasing missed payments to protect commercial position of the business
  • Information gathering from the client that relates to bid submissions
  • Handling disputes of official complaints and avoid further escalation


Customer Care Advisor


Key job requirements:


  • Advanced Excel skills
  • Confidence is key
  • Ability to meet strict deadlines is essential
  • Experience of dealing with complex queries in a B2B environment
  • Minimum A-Level qualifications is essential


Customer Care Advisor


PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers.

We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

View our latest jobs today on our website and follow us on LinkedIn.



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Many Thanks

  • Rate: £23k - 25k per year
  • Location: WA1, Warrington, Cheshire, England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: PROMAN
  • Tel: 01617463311
  • Email: to view click here
  • Reference: JOB-00114156
  • Posted: 2023-02-13 10:30:52 -

  • View all Jobs from PROMAN