Hire & Sales Co-ordinator - Bournemouth

Hire Desk Co-ordinator - Ferndown

Our client, a Nationwide Non-Mechanical Division offers the latest, industry-leading Non-Mechanical Plant equipment including pedestrian / crowd control barriers, temporary security fencing, trench boxes, bogmats, magnetic rail barriers, road plates and more.
This will be an office based position

As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.

This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within the group. 

 The Hire Desk Co-ordinator -  role comes with a competitive basic salary of £24,000

- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

 
Hire Desk Co-ordinator Responsibilities:

A typical day for the Non-Mechanical HSC will include:

- Processing all hire desk administration including customer and supplier queries
- Managing approx.

30-40 incoming and outgoing hires per day
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Load checking vehicles and working effectively with the depot team of drivers and fitters
- Resolving customer complaints and supplier issues efficiently

Hire Desk Co-ordinator Candidates will demonstrate the following:

- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
- Previous experience of working within a high-volume hire desk role is essential

About the Company:
Growing from just one division, our client now has 10 divisions offering the hire of equipment throughout the UK.

They are looking to recruit the best talent the industry has to offer to help them grow even further.

As a valued employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays.

The in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company they are always keen to promote internally.

If you want to hear more about the  Hire Desk Co-ordinator role, please send us your CV by clicking ‘apply now’ or by contacting Alison Francis on 07483 025038 or sending an email to alison.francis@holtautomotive.co.uk to discuss further.
Hire Desk Co-ordinator  - Ferndown