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Service Operations Manager - IT/Cloud/ MSP

Service Operations Manager - IT/Cloud/ MSP
Location:- Office based, Cambridgeshire
Salary:- £40-50k + Bens
Environment:-
Service Desk Manager, Service Operations Manager, Leader, Mentor, Man Manager, Customer escalations, MS Exchange, Office 365, VPN, Virtualisation, MS Azure, ITIL, AD, AD policies, DNS, DHCP, Remote Desktop, Desktop support, Customer Facing, MSP/ISP, Managed Services.
My client, a forward thinking and growing MSP is looking for an experiences Service Operations Manager to join their team.
The ideal candidate would be used to working in a fast paced customer facing environment dealing with managing a busy Service Desk of 1st and 2nd line Analysts supplying customer excellence to the company's client base
The successful candidate would be in a similar role managing a Service Desk Team but looking for the opportunity to shape and make the role their own.

Proven experiences of managing, shaping and building a successful team would be attractive as well as being able to jump in with the team when required.
Technologies in the role are 1st and 2nd line duties on:-
Office 365
Windows Server, MS Azure
Active Directory, Group Policies, DNS, DHCP
Customer Facing for External networks as well as internal moves/changes new starters
On premises Exchange/Exchange Online
Office 365 migration and administration, Azure Sync
Remote Desktop Servers
If you are looking for a fresh challenge and have the above skills, I would be interested in talking to you for an immediate interview.

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