Head of Housekeeping Luxury Hotel

Location: Fort William

Salary: £28k - £30k per annum

Job Type: Full Time, Live in accommodation available

An exciting opportunity for an experienced Housekeeping Manager to join a fantastic team at one of Scotland's finest luxury Hotels.

This is a great opportunity for someone with a passion for providing exemplary customer service.

A professional, pleasant manner combined with the ability to interact with guests from wide ranging cultures and backgrounds is required.

Role & Responsibilities:



* Assist the Hotel Manager to ensure standards of cleanliness and hygiene are consistently maintained at a very high standard in the bedrooms, corridors, and public areas of the hotel.


* Contribute to the profitability of the Hotel through the operation of effective cost controls and stock monitoring within the Housekeeping Department.


* Maintain consistent five star standards of service, ensuring guest satisfaction while creating a work environment that supports organizational values.


* You wiil be involved in the day-to-day operation of the housekeeping department,


* Ensuring delivery of exceptional guest service from all areas


* Monitoring and controlling accommodation supplies, and overseeing the ordering, delivery, and storage of all items.


* Ensure awareness and compliance with all Health & Safety work practices.


Skills Experience and Qualifications:



* Previous experience in a similar role


* Experience in a similar luxury hotel environment


* Have a passion for delivering an exceptionally high standard of customer service


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