McGinley Support Services

Resident Liaison Officer

MCG are currently recruiting for a Resident Liaison Officer in North London.This will be a predominantly site based and a customer facing role with the occasional visit to the head office.

The RLO is required to fully liaise between the Client, Site Project Team & Residents verbally and in writing in order to progress required works with minimum disruption to residents while maintaining a steady work flow for Subcontractors.

Roofing and externals experience would be essential.

Works will also be scattered

Duties will include but are not limited to:

  • Pre-visit to each resident to explain the "type of works", and method of "works

  • Prepare and distribute all communications to residents.

  • Establish a resident charter, maintain files, comments / query / complaints log etc.

  • Compile procedures and administration to complement your role.

  • Keep the residents up to date throughout

  • Bespoke letters and emails

About you:

  • Great verbal and written communication

  • Own car

  • Full UK Driving License

Please give Ria a call to have a chat about this role: 07786894393

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