ServiceNow Business Analyst

Are you an experienced ServiceNow Business Analyst looking for a remote opportunity? A fast growing and forward thinking company is seeking a talented and motivated individual to join our team.

As a ServiceNow Business Analyst, you will play a crucial role in driving the successful implementation and enhancement of their ServiceNow platform.

If you possess a deep understanding of ServiceNow processes and a passion for delivering innovative solutions, we want to hear from you!


  • Collaborate with stakeholders to gather requirements and translate them into functional specifications and user stories.
  • Conduct thorough analysis of business processes, workflows, and data to identify areas for improvement and recommend solutions.
  • Design and configure ServiceNow modules and workflows to align with business requirements.
  • Perform system testing and support user acceptance testing (UAT) to ensure quality and accuracy of implemented solutions.
  • Provide ongoing support and troubleshooting for ServiceNow platform issues.
  • Stay up-to-date with ServiceNow best practices and industry trends to drive continuous improvement.


  • Previous experience as a ServiceNow Business Analyst or similar role, with a solid understanding of ServiceNow modules and functionalities.
  • Strong analytical skills with the ability to effectively translate business requirements into technical solutions.
  • Proficient in ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Portal.
  • Experience in gathering and documenting user requirements, creating functional specifications, and user stories.
  • Demonstrated ability to work effectively in a remote, collaborative environment.
  • Excellent communication skills to engage with stakeholders and bridge the gap between technical and non-technical teams.
  • ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are highly desirable.


  • Competitive salary commensurate with experience.
  • Remote work opportunity, allowing you to work from the comfort of your own home.
  • Exciting and challenging projects with opportunities for professional growth and career advancement.
  • Collaborative and supportive work environment with a talented and diverse team.
  • Access to cutting-edge technologies and tools to enhance your skills.



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