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Service Co-ordinator

Service Co-ordinator

Benefits : £20,000 - £26,000 pa - 40 hour a week - 8am - 5pm - 29 days holiday - Monday to Friday

We are a family run, West Midlands based facilities management company who have been established for 10 years' providing a wide range of services including Air Conditioning, Commercial Gas and Refrigeration services across commercial contracts.

We are now looking to recruit for an experienced Service Desk co-ordinator in our Birmingham office to be the first point of call for the service engineers and clients completing the below tasks

  • Allocating work to the service engineers

  • Managing emails and telephone call enquiries

  • Ordering parts

  • Keeping clients up to date

  • Chasing up jobs and ensuring someone is assigned to them

  • Processing job sheets, quotes, purchase orders

  • Ensure administration processes work effectively


  • Previous experience on a service desk

  • Great communication and customer skills

  • Able to work well in a team

  • IT literate

Qualifications / Experience:

  • Confident in MS Word, Excel & Outlook

  • Good numeracy, verbal, and written communication skills

  • Accurate data entry skills

  • Knowledge of a variety of daily administrative tasks

  • A good work ethic with a positive, proactive, and flexible approach

  • Rate: £22000 - £26000 per annum
  • Location: Sutton Coldfield, England
  • Type: Permanent
  • Industry: Engineering
  • Recruiter: CV Bay Ltd
  • Contact: Becky Bowes
  • Tel: 0121 366 9017
  • Email: to view click here
  • Posted: 2023-07-17 13:57:13 -

  • View all Jobs from CV Bay Ltd