Data Administrator – Full Time, Permanent – Vauxhall, London - £22,034.00 per annum

Benefits:

We value the dedication and commitment of our employees by rewarding them with market-leading pay and benefits. 

We offer:

• Flexible working
• Season Ticket Loan Scheme
• Cycle to work scheme
• Electric Car Scheme
• Crisis Loans
• 3 x Wellbeing Days per year (Pro Rata'd for Part Time employees)
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Forward is a leading social enterprise dedicated to empowering individuals to break free from the cycle of crime or addiction and move forward towards positive and productive lives.

With over 25 years of experience, we have been providing transformative services to thousands of people, helping them make lasting changes and build fulfilling lives within their communities.

We firmly believe in the potential for change in every individual and strive to support them in achieving personal and professional growth.

Role Overview – Data Administrator:

We are currently seeking a dedicated and detail-oriented Data Administrator to join our team.

In this role, you will be responsible for providing comprehensive business administration support for our Dependency and Recovery (D&R) contracts.

These services primarily aim to engage People on Probation (POPs) with substance misuse issues, assisting their transition into community substance misuse services and related support systems.

Responsibilities – Data Administrator:

• Contribute to and monitor the targets set by Forward and the commissioners, with a focus on measuring outcomes and attendance rates.
• Establish and maintain cooperative working relationships with partner agencies to facilitate effective data collection and reporting.
• Ensure accurate and timely data submissions, including the analysis and auditing of data to identify performance concerns and errors.
• Support the overall administration of the service, including secretarial duties and maintaining data entry and monitoring systems.
• Collaborate with the team to collate statistical information accurately, paying close attention to detail and taking minutes during meetings.
• Maintain electronic record systems and ensure the security and confidentiality of sensitive information.
• Demonstrate excellent written and verbal communication skills when dealing with individuals at all levels, as well as in preparing correspondence.
• Embrace and support the ethos and aims of Forward, continually seeking better ways of working and contributing to the organization's growth.
• Display proactivity, resilience, adaptability, and confidence in handling fast-paced, changing environments.
• Work harmoniously with colleagues, fostering a positive team dynamic to achieve collective goals.
• Display openness to constructive feedback, using it as an opportunity for personal and professional development.
• Hold an intermediate certification or possess demonstrable experience in Microsoft packages.
• Have previous experience in providing administrative support for a large team.
• Possess a proven track record in accurately collating statistical information, with a strong attention to detail.
• Demonstrate experience in maintaining electronic record systems.
• Hold excellent written and verbal communication skills, with the ability to engage with individuals at all levels and work autonomously.
• Hold or be willing to work towards a Business Studies or equivalent IT qualification.

Requirements – Data Administrator:

• Intermediate certification or demonstrable experience in Microsoft packages.
• Previous experience in providing administrative support for a large team.
• Proficiency in accurately collating statistical information with a keen eye for detail.
• Experience in maintaining electronic record systems.
• Excellent written and verbal communication skills, with the ability to engage with individuals at all levels and work independently.
• Familiarity with the aims of Forward and a commitment to supporting the organization's ethos.
• Proactive and quick-thinking with the ability to use initiative effectively.
• Resilient problem-solver who learns from mistakes and embraces personal and professional growth.
• Adaptability to thrive in fast-paced and ever-changing environments.
• Confidence in one's abilities, coupled with strong interpersonal skills and effective communication.
• A team player who works collaboratively to achieve desired outcomes.
• Openness to constructive feedback and a willingness to continually improve.
• Innovative mindset with a constant drive to explore and implement better ways of working.
• Hold a Business Studies or equivalent IT qualification or currently/willing to work towards it.

At Forward, we are committed to equality and diversity within our organization and encourage applications from all individuals, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.

We look forward to receiving your application and appreciate your interest in joining our team at Forward.