Service Advisor

Service Advisor – £28,000 basic – Main Dealership - Northampton

- 8am-5:30pm Monday - Friday
- No Weekends
- Overtime paid at time & half
- Accreditation\'s provided by dealership 

Our client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.

The Service Advisor role comes with a competitive salary of £28,000 with an excellent benefits package.

Key Service Advisor Roles and Responsibilities:

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

 
Minimum Service Advisor Requirements:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

Service Advisor – £28,000 basic – Main Dealership - Northampton