Customer service advisor

Are you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis.

Customer service advisor job requirements

• Knowledge of using databases, MS office and Excel systems.


• Acting as a first point of contact for any incoming enquiries via the website, phone or email


• Processing orders in a timely manner.


• Chasing outstanding orders to make sure client expectations are met.


• Update company dataset accurately

• Previous IT support experience desirable.


• Experience of MS Windows and Office 365 desirable but not required.


• Further training to be provided where required.


• GCSE Maths & English or equivalent

Customer service advisor ideal personal skills:

• Ability to work effectively by yourself and as part of a small, responsive team.


• Analytical and logical approach to problem solving.


• A diligent and positive approach to work, with a mindset of continual improvement.

• Good communication skills

Customer service advisor details

8.30 am - 5.00 pm

Monday to Friday

Office based in Huddersfield

Ready to embark on a journey as a Customer Service Advisor in the world of Facilities Management? Join them creating exceptional experiences for their clients while enjoying competitive compensation and a chance to expand your horizons.

Apply now for this Customer service advisor role and be a key player in the companies success story!