Client Accounts Administrator - £28,000 to £32,000 Richmond, TW9

My client, a global real estate services provider, is on the search for a Client Accounts Administrator to join them.

Sat amongst their tenancy progression, client services, property management and renewals team.

The accounts team whilst hardworking and proactive, are equally friendly and sociable.

They've created an environment that's full of energy aiming for a good work/life balance.

Your primary role as Accounts Administrator will be to manage a portfolio of clients within the lettings division performing administrative and accounting tasks.

This role would perfectly suit someone with previous residential lettings experience but it's not essential as they will provide on the job training.

The ideal candidate will be able to manage an ever-changing workload by good prioritisation, use their own initiative and be a methodical thinker.
Key Responsibilities

• Answering and solve queries from landlords, tenants, the other head office departments and our branches


• Processing terminations


• Processing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the system


• Ensuring correct fees are collected from landlords


• Managing daily payments to landlords including rent and credits


• Importing renewal deals


• Spotting inconsistencies and recognising ‘red flags' and take the appropriate actions


• Being a team player and assisting your team with additional administrative tasks as and when required

Skills, Knowledge & Experience

• Minimum of 1 year solid previous experience in a similar role


• Accurate IT skills and methodical approach


• Excellent written and verbal communication


• Preferably previous experience in lettings accounts but not essential - may suit someone with a banking background, evidence of good numerously skills are important


• Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks


• Ability to process and organise workload quickly but accurately


• Customer Service experience


• Strong attention to detail

If you are looking to work for an exciting new business where your hard work is
noticed and rewarded, then you should apply for this role immediately and contact
Frankie on the Accounts & Finance Desk at Dove & Hawk Property Recruitment.

T: 0203 725 9837
E:

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