This job has been posted for more than 30 working days and has expired.

Council Tax Customer Service Officer - Basildon

Council Tax Customer Service Officer – Basildon


Full Time / Hybrid


  • Interpretation of Council Tax legislation, ensuring that processes and decisions apply in accordance with law and policy guidelines.
  • To have an understanding of the Local Council Tax Support Scheme in accordance with local policy and guidelines.
  • Make simple changes in respect of Council Taxdiscounts.

    Ensure that demand notices are issued in a timely manner, referring any matters of doubt to a Senior Billing and Compliance officer.
  • Undertake enquiries to identify exemptions, discounts and reliefs from council tax.
  • Verify and validate information, making all necessary calculations to determine entitlement and notifying customers accordingly.
  • Liaise with Outreach and Engagement Officers in relation to establishment of liabilities, reliefs and other queries, and claims for benefit and LCTS.
  • To maintain an awareness of current legislation, policy and guidance relating to Council Tax.
  • Answer queries from customers for clarification of Council Tax liability, referring any errors discovered to the billing team.
  • To liaise with all internal and external partners as required.

To find out more information please contact Lucie at Billyf@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices.

We are an equal opportunity.

  • Start: ASAP
  • Duration: TBC
  • Rate: £25 per hour
  • Location: Basildon, Essex, England
  • Type: Contract
  • Industry: Public_Sector
  • Recruiter: 4Healthcare
  • Tel: 0208 514 9139
  • Email: to view click here
  • Reference: BF50019615
  • Posted: 2023-09-22 14:28:22 -

  • View all Jobs from 4Healthcare