Service Advisor

Service Advisor - £27,000 –  Family Run Garage  – Northampton

Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Northampton

- 8am-5:30pm Monday - Friday
- No weekends
- Award winning garage 
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Key role and responsibilities for this Service Advisor role in Northampton: 

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Minimum requirements for this Service Advisor role in Northampton:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

Service Advisor - £27,000 –  Family Run Garage  – Northampton

Job type: Permanent
Hours: Full Time