Service Advisor

Service Advisor - £28,000 –  Main Dealership – West London

Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in West London. 

- Access to our in-house training academy for everyone 
- Internal career progression opportunities across our various brands and locations
- Electric Vehicle (EV) Training levels 1- 4 depending on role 
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

Key role and responsibilities for this Service Advisor role in West London: 

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Minimum requirements for this Service Advisor role in West London:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

Service Advisor - £28,000 –  Main Dealership – West London

Job type: Permanent
Hours: Full Time