Job Title: Front Office Agent

Salary: 2600 – 2800 pm

Location: Berlin

We have a fantastic opportunity with a well-known luxury hotel chain with more than 100 award-winning properties worldwide! As a Front Office Agent, you will be the face of the company! We are looking for someone with excellent communication and customer service skills to run the front desks and greet guests while ensuring a high-quality experience.

Perks and benefits:

-        Working with a prestigious hotel group

-        Employee discounts

-        Career growth and development

-        Stock purchase plan

-        And more..

The role:

-        Run front office activities

-        Process check in / check out

-        Process all payment types (room charges, cash, checks, debit, or credit)

-        Coordinate with housekeeping / ensure rooms are cleaned and prepared on time

-        Run daily reports (number of arrivals, departures)

-        Cash control: Open and closing

-        Ensure high standard of customer service

What we need from you:

-        Must speak German and English

-        Previous experience with luxury hotels

-        Excellent communication skills: written and verbal

-        Previous experience in front office / reception

-        You are passionate and have impeccable attention to detail

Does this sound like you?

If you are keen to discuss the details further, please apply today or send your cv to Veronica!