Customer Service Advisor - Sales

Temporary on-going

£11.59p/h

Monday – Friday

09:00 – 17:00 – 40 hours per week

Office Based

Wakefield

Winsearch UK is currently working with a client based in Wakefield to appoint a Customer Service Advisor to support within the Sales Operations Team.

This is a temporary on-going role and will be office based.

Working within the Sales Operations function, you will be making on average 60 calls a day and assist in qualifying sales leads for the sales team.

Customer Service Advisor - Sales

You will be responsible for:

• Convert enquiries into sales with the ability to see every contact as an opportunity
• Assist in the development of the CRM customer database through everyday working while still achieving agreed targets
• Managing sales leads and opportunities from internal data
• Identifying viable sales opportunities, creating on-call sale and creating Sales Representative appointments
• Acting as an internal support for the Field sales team in conjunction with your everyday duties
• Ensuring all customer data handled is of the highest quality and is accurately maintained in CRM system
• Maintaining the quality of each sales call to the highest level of professionalism.
• Maintain and develop clean and concise data
• To work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.
• Ensuring that services are delivered in line with relevant legislation, objectives and policies including those relating to Equality & Diversity, Customer Care and Health & Safety
• To undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.
  
  
• To represent the department at internal and external meetings, courses, seminars and conferences as required
• Ensuring the team comply with Data Protection requirements when sharing confidential/sensitive personal data
• To keep self and colleagues up to date with information, training and development opportunities appropriate to maintaining and developing professional service standards

Customer Service Advisor - Sales

Qualifications and Requirements

• A good organiser with an eye for detail
• Likes to work to targets
• Ability to plan and organise your workload in a pressurised situation and stretching targets
• Ability to plan ahead and be reactive to adverse situations
• The ability to multi-task and assist across the Sales department if required
• Build internal relationships with other employees
• Take part in cross-functional teams to improve the effectiveness and efficiency of our procedures

Customer Service Advisor - Sales

Winsearch acts as an employment agency for permanent staff.

We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.

ComH

The UK has now left the European Union.

Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme.

Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications.

For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss

Many Thanks