Customer Service Advisor - Sales

Customer Service Advisor - Sales

Temporary on-going


Monday – Friday

09:00 – 17:00 – 40 hours per week

Office Based




Winsearch UK is currently working with a client based in Wakefield to appoint a Customer Service Advisor to support within the Sales Operations Team.

This is a temporary on-going role and will be office based.


Working within the Sales Operations function, you will be making on average 60 calls a day and assist in qualifying sales leads for the sales team.


Customer Service Advisor - Sales


You will be responsible for:


  • Convert enquiries into sales with the ability to see every contact as an opportunity
  • Assist in the development of the CRM customer database through everyday working while still achieving agreed targets
  • Managing sales leads and opportunities from internal data
  • Identifying viable sales opportunities, creating on-call sale and creating Sales Representative appointments
  • Acting as an internal support for the Field sales team in conjunction with your everyday duties
  • Ensuring all customer data handled is of the highest quality and is accurately maintained in CRM system
  • Maintaining the quality of each sales call to the highest level of professionalism.
  • Maintain and develop clean and concise data
  • To work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.
  • Ensuring that services are delivered in line with relevant legislation, objectives and policies including those relating to Equality & Diversity, Customer Care and Health & Safety
  • To undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.

  • To represent the department at internal and external meetings, courses, seminars and conferences as required
  • Ensuring the team comply with Data Protection requirements when sharing confidential/sensitive personal data
  • To keep self and colleagues up to date with information, training and development opportunities appropriate to maintaining and developing professional service standards


Customer Service Advisor - Sales


Qualifications and Requirements

  • A good organiser with an eye for detail
  • Likes to work to targets
  • Ability to plan and organise your workload in a pressurised situation and stretching targets
  • Ability to plan ahead and be reactive to adverse situations
  • The ability to multi-task and assist across the Sales department if required
  • Build internal relationships with other employees
  • Take part in cross-functional teams to improve the effectiveness and efficiency of our procedures


Customer Service Advisor - Sales


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We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

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Many Thanks

  • Rate: £11.59 - 11.59 per hour
  • Location: Wakefield, West Yorkshire, England
  • Type: Contract
  • Industry: Customer_services
  • Recruiter: PROMAN
  • Tel: 01617463311
  • Email: to view click here
  • Reference: JOB-00119871
  • Posted: 2023-11-14 16:44:37 -

  • View all Jobs from PROMAN

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