Dove and Hawk are now working with this highly established Property Management company in Hertfordshire.

Who are currently looking for a block manager to join their team and progress with them.



Duties -

• Effectively manage your portfolio and take responsibility for good all-round customer service


• Dealing with customer queries verbally and in written form either directly or via a service manager.


• Manage electronic data and ensure e-mails and calls are responded within 24hrs.
  
  


• Management of H&S, FRA, Asbestos and all other legal requirements.
  
  - Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.


• Completing minutes and site reports within 5 working days.


• Liaise directly with Head of Client Services as necessary to progress any task, project and meet deadlines.


• To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.


• Set up meetings for the year ahead when taking over new sites


• Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.


• Creating contract orders and signing contracts being cautious of s.20 regulations Ensure all blocks have up to date H&S and FRA including appropriate signage Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.


• Working with accounts to create realistic budgets that you can stay on target each year


• Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.


• Prompt and cost-effective maintenance of individual portfolios.


• Authorise seller's packs to ensure that correct and up to date information is included.


• Ensure all activities are compliant with current legislation and best practice.


• All blocks built prior to 2000 have asbestos reports and those post 2000 have confirmation from the developer that no asbestos was used in the construction of the building.


• To be a part of training sessions and team events.


• To attend external training events for progression.
  
  After training/events you will prepare and deliver a relevant session to the team.


• Conduct site visits and have site visits written up and on the system within a week of site visit taking place.

Salary is £45,000 - £55,000
Working Hours is Monday to Friday 9am - 5.30pm
Work from home 1 Day a week

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers.

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