Dove and Hawk

Block Manager

Dove and Hawk are now working with this highly established Property Management company in Hertfordshire.

Who are currently looking for a block manager to join their team and progress with them.

Duties -

  • Effectively manage your portfolio and take responsibility for good all-round customer service

  • Dealing with customer queries verbally and in written form either directly or via a service manager.

  • Manage electronic data and ensure e-mails and calls are responded within 24hrs.

  • Management of H&S, FRA, Asbestos and all other legal requirements.

    - Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.

  • Completing minutes and site reports within 5 working days.

  • Liaise directly with Head of Client Services as necessary to progress any task, project and meet deadlines.

  • To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.

  • Set up meetings for the year ahead when taking over new sites

  • Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.

  • Creating contract orders and signing contracts being cautious of s.20 regulations Ensure all blocks have up to date H&S and FRA including appropriate signage Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.

  • Working with accounts to create realistic budgets that you can stay on target each year

  • Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.

  • Prompt and cost-effective maintenance of individual portfolios.

  • Authorise seller's packs to ensure that correct and up to date information is included.

  • Ensure all activities are compliant with current legislation and best practice.

  • All blocks built prior to 2000 have asbestos reports and those post 2000 have confirmation from the developer that no asbestos was used in the construction of the building.

  • To be a part of training sessions and team events.

  • To attend external training events for progression.

    After training/events you will prepare and deliver a relevant session to the team.

  • Conduct site visits and have site visits written up and on the system within a week of site visit taking place.

Salary is £45,000 - £55,000
Working Hours is Monday to Friday 9am - 5.30pm
Work from home 1 Day a week

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers.

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