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Office Manager

OFFICE MANAGER


CREWE


UP TO £40,000 + BENEFITS


THE COMPANY:


We're exclusively partnering with a rapidly growing business that supplies exceptional products that has a positive impact on people's lives.


As part of their rapid growth, they're now looking to recruit an experienced Office Manager to join the team, where you'll be responsible for ensuring the smooth day to day running of the operational functions of the business.


The Office Manager is a diverse role which will include a mix of; Administration, Purchasing, Overseeing Customer Service, Process Improvement/Implementation and More.

This is the perfect opportunity to undertake a role where no two days are the same where you can become an integral part of a rapidly growing business.


THE OFFICE MANAGER ROLE:



  • Reporting to the Directors, the Office Manager will be responsible the day-to-day management of the office and operational tasks.

  • Overseeing and working closely with the Customer Service team members

  • Reviewing completed customer orders, verifying accuracy, and agreed project delivery timescales.

  • Responsible for handling all purchasing requirements for the business to fulfil customer orders and materials for the internal production team.

  • Negotiating with suppliers on price to improve sales margins and delivery times to ensure orders are fulfilled with the agreed timescales.

  • Monitoring of stock levels of core materials required the small inhouse manufacturing finishing facility, conducting ad-hoc materials where required.

  • Working closely with the finance team to ensure that all purchases corelate with purchase orders for customer projects.

  • Reviewing general office and operational processes and implementing new ways of working as and when required

  • Assisting with the implementation of a new customer service software module to introduce a ticketing system, Service Levels and Reviews/NPS Scoring Systems.

  • Acting as the main point of contact for IT/Software issues and reporting to external providers to resolve issues as and when they occur.

  • Responsible for the ad-hoc general office-based Health, Safety policy, including conducting monthly checks, annual risk assessments and Display Screen Assessments

  • Ensuring that new employees joining the business have all the appropriate equipment and required paperwork prior to commencement.

  • Organising and overseeing ad-hoc office maintenance & routine maintenance visits when required


THE PERSON:



  • Must have experience as Senior Administrator, Office Manager or Similar within an office-based environment.

  • Experience of handling purchasing for a business to fulfil customer orders is desirable.

  • Confident communicator who is able to negotiate pricing with key suppliers

  • Must be computer literate with MS Word, Excel and Outlook, with a good level of general confidence around learning new systems.

  • Experience of implementing new process and systems to improve business productivity.


TO APPLY:


Please send your CV for the Office Manager role via the advertisement for immediate consideration.



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