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Mobile Technical Engineer - Level 2

Technical Field Engineer II


Up to £24,820 per annum + company van


For this Mobile Engineer role you will be travelling to various customer sites in the Northampton area.


Due to this being a field / mobile role, a full UK driving licence is essential and a company van will be supplied.


The responsibilities will include:



  • Device and connectivity troubleshooting.

  • Device imaging and configuring.

  • Device swap outs and connectivity cabling, Wi-Fi.

  • Device installs, moves, decommissions.

  • Device stock control and asset management.

  • Proactive maintenance, user familiarisation and guidance.

  • Cable management.

  • Smart hands and eyes.

  • Liaison with other support teams.


Essential Skills/Experience:



  • Familiarity with Point of Sale devices.

  • Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers.

  • Knowledge of Windows operating system and associated technologies.

  • Knowledge of peripherals and their maintenance - printers, scanners.

  • Be SLA focused and familiar with call management products.

  • Familiarity with support procedures, scripts, and processes.

  • Proven troubleshooting skills.

  • Awareness of Payment Card Industry (PCI) compliance would be desirable.

  • Ability to gain base level security clearance - BPSS.

  • Valid UK Driver's License - Vehicle supplied.



Hours of work:


The role will be covering 7.5-hour weekday shifts between the hours of 08:00 - 20:00 and pre-scheduled weekend rota cover between 08:00 and 16:00.


Benefits include:


Group personal pension


Life cover


Income protection


Critical illness


Healthcare


Holidays - 23 days with option to buy/sell


Childcare vouchers


Health cash plan


If this Mobile Engineer role is of interest, then please apply now.