Zest Business Group

Customer Service & Lens Supply Manager - Hampshire

Customer Service & Lens Supply Manager job in Hampshire.

Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia.

Our client is backed by two world leaders in vision care products.

This is a Monday - Friday position based in Hampshire.


Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.


Customer Service & Lens Supply Manager - Role



  • Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.

  • Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required

  • Ensuring delivery of high quality / on time product to distributors

  • Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers

  • Supporting and monitoring manufacturing to meet distributor / customer demand


Customer Service & Lens Supply Manager - Requirements



  • Dispensing Optician qualification preferred

  • Working knowledge of Ophthalmic lens supply chains

  • Excellent customer service skills

  • Willing to embrace new challenges and learn new skills to meet the broad nature of this role


Customer Service & Lens Supply Manager - Salary



  • Base salary up to £45k

  • Plus a range of additional benefits


To avoid missing out on this opportunity, please click on the Apply Now button below.




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