Service Center Manager


Title: Service Center Manager

Who We Are:

Carboline is a St.

Louis-based coatings manufacturer with a global reach.

The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.

Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.

From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.

If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.

Position Summary:

You will be responsible for the overall management of the assigned Service Center location including: inventory, warehousing, customer relations, and sales.

You will lead a team of 4 or more employees.

Essential Functions:

  • Communicate with local sales force assigned to the Service Center regarding inventory, color, and service needs.
  • Manage daily/ weekly cycle counting on physical inventories.

    Manage inventory reorder points (ROPs) and reorder quantities (ROQs) levels to yield established on time in full (OTIF) and inventory goals.
  • Manage receipt of inbound and shipment of outbound goods.
  • Assure on Time in Full delivery to customer's request.
  • Perform Root Cause Analysis on OTIF misses.
  • Approval and processing of returned goods and replenishment of orders in a timely manner.
  • Prepare Bills of Lading per Department of Transportation (DOT) certification and guidelines.
  • Assure compliance with all regulatory, safety procedures, housekeeping expectations as defined by management.

  • Assist in daily warehousing duties as needed.
  • Supervise, monitor and maintain training schedules for all personnel including: safety, DOT, forklift, IATA.
  • Actively communicate with management to keep them advised on all pertinent matters.
  • Preform additional duties as assigned.
  • Commit to the Company's safety and quality programs.


  • High School Diploma or equivalent, Minimum of Associates Degree in a Business-related discipline or minimum 7 years practical experience,
  • 2+ years Supervisor or Management experience
  • Forklift certification or have ability to pass forklift certification test.

Desired Qualification:

  • 1+ year sales or retail experience preferred.

Physical Requirements:

The employee must regularly lift and/or move objects over 50 pounds.

Specific vision abilities required by this job include 20/20 vision, with or without correction, close vision, distance vision, color vision, full peripheral vision, depth perception and ability to adjust focus.

Any function may be performed for up to four hours with no breaks.

Operate various warehouse equipment including: forklift, pallet jack and stock picker

What We Offer:

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.

Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.

This position will also have the option to work from home 1 day per week after 6 months.

Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

Individuals with Disabilities and Protected Veterans are encouraged to apply.

"In order to be the best, we must hire the best"
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