Family Support Worker

Make a Lasting Difference: Family Support Worker in Stoke-on-Trent

Are you passionate about empowering families and improving the lives of children?


We're seeking a dedicated Family Support Worker to join Stoke-On-Trent City Council.

In this pivotal role, you'll use the Thrive Framework to guide families through challenges, build strong relationships, and create lasting positive change.


Pay: £16.08 per hour


Location: Civic Centre, Stoke with a flexible 2 day work from home element


Contract: 9 Months plus ongoing


You'll make a difference by:



  • Leading holistic assessments and co-creating support plans with families.

  • Collaborating with various partners to ensure families receive the right help at the right time.

  • Providing direct support to children and young people, informed by child development expertise.

  • Equipping parents with evidence-based strategies to enhance their parenting skills.

  • Working within a multi-agency framework to safeguard children and young people.


To be successful, you'll have:



  • A Level 3 qualification in Children's Care, Learning & Development, or Health & Social Care (or equivalent).

  • A full UK Driving Licence

  • In-depth knowledge of frameworks like the Supporting Families Programme and child safeguarding procedures.

  • Experience working with vulnerable families in a collaborative environment.

  • Excellent communication and interpersonal skills to connect with people from all backgrounds.

  • A child-centered approach and a passion for helping families thrive.


If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.


Working with Service Care Solutions comes with many benefits, including:



  • A specialist consultant within an experience and dedicated recruitment team

  • Excellent rates of pay

  • Payroll service twice a week


Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.




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