Title: Retail Store Manager

Location: Drogheda

Salary: DOE

Nationwide Chain Store

Key Responsibilities:

• Provide Training and development to all members of your team within the stores


• Actively manage employee performance and probation reviews through the relevant procedures


• Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of each store team


• Lead by example and be a role model, always display exemplary leadership behaviour


• Deliver an exceptional customer focused store experience by leading the team to a customer focused approach


• Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand


• Organise workflow, ensuring the team understand their roster, duties and delegated tasks


• Visually ensuring the store always looks great having a keen eye for detail for merchandising and standards


• Monitoring employee productivity and providing constructive feedback and coaching


• Flexibility, willing to take on additional tasks and assist in the execution of new projects


• Maintain a professional positive ‘can do' attitude at all times


• Overall responsibility for each store performance, ensure sales targets are met and all KPIs are meeting expectations


• Ability to learn a variety of job descriptions


• Professionally deal with any complaints/requests from customers to maintain the Company's reputation


• Oversee in store promotional/seasonal displays


• Maintain strict levels of confidentiality with regards the business and its employees


• Follow and implement all Company Policies and Procedures to help drive the business


• Follow and carryout Store Cash Management and back office processes


• Ensure store Security and Health & Safety procedures are followed and implemented at all times


• Any other duties that may be assigned to you by your Manager

Experience & Qualifications:

• At least 1 years retail management experience in a fast-paced environment


• Big Box retail experience preferred

• Experience of managing a large team


• Excellent people skills


• Excellent store standards


• Can foster excellent working relationships with many different people across different functions and locations


• Ability to work on own initiative and as part of a team


• Strong Leadership skills


• Evidence of building and nurturing a team


• Amazing attention to detail and a keen eye for merchandising

GW