Stores & Delivery Operative

Stores & Delivery Operative who can provide excellent customer service is required for a Permanent role for an established global company in the Birmingham / West Bromwich area.

Salary up to £25,000 (DoE), occasional O/T, excellent benefits (see below) and possible career progression for the right applicant.

The Stores & Delivery Operative will be working 40 hours Mon-Fri Days plus possible flexi-time based over the core business hours.

Salary & Benefits:

• Salary up to £25,000 pa (DoE)


• 40 hours per week, Monday to Friday 8am - 4:30pm (possible flexi-time)


• Occasional overtime (M-F @ 1x, Sat @ 1.5x and Sun & B/hols @ 2x, B/Hol can be taken in lieu if worked)


• 26 days hols + B/hols


• In-house and external training provided


• Enhanced Company pension (up to 11% employer contribution if employee contributes 7%)


• Life Assurance (6x basic salary)


• Salary sacrifice heath care scheme (BHSF)


• Company sick pay after qualifying period of one year


• Perkbox

Objective: Reporting to the Team Leader and working as part of a laboratory team in providing our customers with excellent, technically competent service and support the laboratories to deliver a maximum five-day turnaround for all items sent to our Birmingham based laboratories.

The successful Stores & Delivery Operative / Logistics Co-ordinator day to day duties will include:

• Effectively represent the Company brand in terms of appearance, conduct and communication when attending customer sites.


• To accurately operate the Indysoft commercial laboratory software in accordance with Company policy operating the system in real time unless limited by connection or safety.


• To attend customer premises situated around the UK as required to collect equipment due for calibration as well as return post calibration.


• To accurately add customers equipment information to the Indysoft commercial laboratory software and book in the items aligned with customer requirements.


• Process equipment being sent to a third-party laboratory as required, ensuring all documentation is present and correct.


• To correctly despatch customers equipment using the Indysoft commercial laboratory software prior to delivery.


• Aide in management of all sub-contracted relations, from obtaining quotations, providing purchase orders, updating current outstanding items, and effective management of all relevant documentation.


• Ensuring accurate recording and capture of all relevant information for enquires using Salesforce, Baan, Microsoft office and any other data systems.


• To observe and comply with all Company policies.


• To undertake and attend training courses is necessary to develop and maintain competence to undertake the role.


• Any other duties deemed appropriate within the scope of the role and in line with skills and experience.

The ideal Stores & Delivery Operative / Logistics Co-ordinator role will majority of the following experience / skills / characteristics:

• 5 GCSE qualifications at grades A
  
  *-C / 4-9, or equivalent


• Prior experience in a similar role and within a Service-driven and highly Customer-focused env.
  
  (desirable)


• Full UK DVLC (preferably clean) with previous experience of with experience of nationwide multi-drop van driving


• Relevant business, logistics or stock control qualifications.


• Excellent customer service skills, preferably for an engineering or manufacturing company to other businesses.


• Good IT skills - MS Word, MS Excel, Outlook, (CRM - Salesforce or Cal Software Indysoft advantageous)


• Excellent written and verbal communication with excellent attention to detail


• Good organisational skills able to prioritise, multi-task and work to deadlines


• A positive and enthusiastic team member with a ‘can do' attitude, who feels equally confident working alone.


• A keen learner, continually improving knowledge and understanding to help others.


• Friendly, approachable and flexible as role may evolve in time.


• Hardworking, willingness to learn, pursue self-development and provide a quality service to customers.


• To have a basic understanding of the calibration process and laboratory quality systems (desirable)

Key Words: Stores & Delivery Operative, Logistics, Goods In / Out, Driver, Multi-Drop, Stores Co-ordinator, Stock Control, Stores Person, Warehouse Operative, Customer Services, Administration, Admin, Asset Management, Asset Co-ordination, MS Office, Equipment Co-ordination, MS Office, CRM, Customer Relation Management Software, Salesforce, Indysoft, Calibration Management Software, Calibration, Engineering, Manufacturing, Aerospace, Automotive, Full Time, Permanent, Birmingham, West Bromwich, Smethwick, Dudley, Walsall, West Midlands

The successful Stores & Delivery Operative / Logistics Driver needs to be methodical, numerate, organised, possess good communication skills, PC literate (Outlook, Word & Excel).

flexible as you may be required to work overtime and other duties not mentioned in this job description.

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work.

If you are interested in Stores & Delivery Operative / Logistics Driver and have the required experience please click the apply now button.