Housing Officer 5 month fixed term

Housing Officer
East Devon
4 days site based (Honiton) 1 day Hybrid
5 month fixed term contract
Salary  up to £38,850.37 pro Rata Depending on experience  plus excellent benefits
 
My client, a forward thinking District Council, is looking to recruit a Housing Officer on a 5 month fixed term contract to work in East Devon.


The successful candidates' main remit will be to provide  a customer focused housing options and advice service, preventing and relieving homelessness wherever possible as a priority in line with Homelessness Reduction Act 2017 legislation.

Main duties will include:

·Participate in providing a comprehensive and innovative housing options and advice service, with an emphasis on early intervention and the prevention of homelessness, promoting and pursuing a range of housing options to meet the needs of our customers.


·Participate in the housing options duty service cover from 8:30 - 5pm, giving initial advice face to face or over the telephone to customers.

 Dealing with incoming telephone calls, e-mails and letters.


·Carry out housing needs assessments for applicants who we are satisfied are homeless or threatened with homelessness, in accordance with the Homelessness Reduction Act 2017.

 
·Effectively negotiate and mediate with landlords and any other relevant parties with a view to preventing homelessness by keeping customers in their properties, wherever possible, or by helping applicants to secure suitable alternative accommodation.


·Investigate applications in line with the the Housing Act 1996 Part 7 and relevant case law.


·Write and issue statutory S184 decision letters and any other standard letter as required.


·Create, review and update effective Personalised Housing Plans in line with the Homelessness Reduction Act 2017, to ensure successful homelessness prevention or relief.


·Identify suitable emergency and temporary accommodation for homeless priority need households with a view to effectively relieving homelessness when necessary.


·Promote and utilise the Council's Rent Deposit Scheme to secure private rented accommodation to prevent or relieve homelessness wherever possible.


·Maintain accurate records of approaches and keep case files up to date with detailed notes and enquiries in case of review.


·Participate in a reactive 'out of hours' service to deal with urgent homeless cases, including evenings, weekends, and the Christmas and New Year break.

 Must be prepared to attend site if necessary.


 
If this role is of interest, please send your CV.

 This role is commutable from Exeter, Sidmouth, Taunton, Honiton, Chard, Bridgwater, Yeovil, Exmouth