Dual Site Shop Manager - Kingston upon Thames

Dual Site Shop Manager

Kingston upon Thames

Salary c£35,000 per annum plus benefits

Are you a passionate retail professional ready to make a difference?

This leading hospice based in Surrey, is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community.

The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other.

This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops.

The Dual Site Shop/Store Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.

Key Responsibilities:

• Maximise Profits: Drive sales and increase income across the locations


• Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs


• Customer Service Excellence: Ensure first class experiences for all customers


• Visual Merchandising: Maintain high standards of presentation in both shops


• Stock Management: Implement quality control and pricing strategies


• EPOS Expertise: Utilise sales data to make informed business decisions

Ideal Candidate:

• Proven track record in retail/charity management


• Ideally Multi-site experience


• Strong leadership and communication skills


• Experience gained working within fashion/clothing retailing


• Proficiency in visual merchandising and shop layouts


• KPI aware and driven

What We Offer:

• Competitive salary


• 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service


• Training support and development opportunities


• Employee Assistance Programme - promoting staff wellbeing


• Access to blue light card discount


• Access to Pension Scheme


• Opportunity to make a real impact in hospice care


• Professional development and training


• Supportive work environment


• Chance to lead and innovate in charity retail

Join the team and help turn compassion into action.

Apply now to become the charities next Dual Site Shop/Store Manager and drive retail success for a worthy cause!

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