Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.

An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!

Opticians Practice Manager - Role

• Family oriented independent Opticians with a very loyal patient base


• Single testing with a focus on quality rather than volume


• Offers personalised services to all patients


• Managing a team of around 4-5 people in total


• Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.


• Manage the team to achieve high levels of sales performance and customer satisfaction.


• Maintain up to date knowledge of our products to recommend the best solution.


• Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines


• Accurately operate the POS system and accounts for all transactions (cash, credit, returns)


• Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.


• Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.


• Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.


• Being proactive in keeping up to date with operational standards and training modules to further their knowledge.


• Assist with contact lenses and dispensing glasses.


• Working 5 from Monday to Friday


• Practice opening times from 8.30am to 5pm


• Salary between £26,000 to £30,000 DOE


• Bonus scheme

Opticians Practice Manager - Requirements

• Previous experience of working within an Opticians


• Previous experience of managing a leading a team


• Committed to the practice development and driven to succeed


• Customer focused


• Sales savvy


• Confident


• Reliable


• Excellent organisational and communication skills

To apply for this role please send your CV or call 0114 238 1726 for more information.